Shipping policy
Shipping Policy
Last updated: 22.06.2025
Thank you for choosing GEORGES ELYSEE. All our products are made-to-order and shipped directly from our professional production partner based in the UK. Below is a summary of how we handle shipping and delivery.
Shipping Locations
We ship internationally, including:
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United Kingdom (Domestic)
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European Union
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United States
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Canada
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Australia
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and many more destinations
If your location is not listed at checkout, please contact us.
Production & Handling Time
All products are made to order, typically within 1–3 business days.
Please allow this time before your order is shipped.
Estimated Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| UK | 1–2 working days |
| EU | 2–5 working days |
| USA & Canada | 3–5 working days |
| Australia | 3–5 working days |
| Rest of World | 5–7 working days |
Note: All times are based on working days and do not include production time.
Shipping Rates
Shipping fees are automatically calculated at checkout and depend on:
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Product type and size
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Destination country
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Courier availability
We occasionally offer free shipping during promotional periods.
Courier Partners
Depending on your country, orders are delivered by one of the following:
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Royal Mail
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DHL
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FedEx
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USPS
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UPS
Each shipment is tracked, and you will receive your tracking link once your order is dispatched.
Customs & Import Duties
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UK orders: no customs charges.
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International orders may be subject to local duties or taxes, which are the buyer's responsibility.
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We do not cover customs fees or delays due to customs processing.
Returns Due to Failed Delivery
If a package is returned due to incorrect shipping information or missed deliveries:
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You will be responsible for reshipping costs.
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We will contact you to confirm the address before reattempting delivery.
Delays & Exceptions
We are not responsible for delivery delays caused by:
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Customs clearance
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Weather conditions
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Incomplete addresses
However, we will do our best to assist you in tracking and resolving any issues.
Need Help?
For any shipping-related questions, contact us at:
📧 support@georgeselysee.com